Frequently Asked Questions
How do I reach customer service?
From Monday to Sunday, you can write in the chat window or email from 9:00 to 17:00. info@meglepetesem.hu
If you need quick help, call us: +36309003202
How do I get the invoice?
We will send it to the email address provided.
What is the delivery time?
On business days:
- Budapest: In Budapest your order will be delivered the next business day
- Nationwide in Hungary: Orders placed before 14:00 on working days nationwide outside of Budapest will also be delivered on the next working day in Hungary.
- Europe: 2-5 business days. More information below
How much does the delivery cost?
You can see the actual delivery fee on the product page. For more information click here: Gift delivery Hungary
What happens if the courier cannot find the recipient at the specified location?
If the courier cannot find the consignee, he will try to make a new appointment with him by phone and try to deliver at another time. 3 trial attempts are free.
No. The day of delivery is taken into account by the couriers, not the exact time.
How do I place a pre-order?
You can select the delivery day during the order.
What does the gift package look like inside?
How can I pay?
With credit card and PayPal payment, you can pay 0-24 securely from anywhere in the world at any time.
- By credit card, online through the webshop (Visa, Visa Electron, Mastercard, Maestro, American Express)
- Paypal payment if available
- By bank transfer
- In Hungary with cash to the courier
Data for bank transfer:
(EUR) Euro
Name: Fadrusz Kincse Kft
IBAN: BE69 9671 9664 9678
BIC: TRWIBEB1XXX
Bank name: Wise
Address: Avenue Louise 54, Room S52 Brussels 1050 Belgium
(HUF) Forint:
Name: Fadrusz Kincse Kft
IBAN: HU29 11711003-21480854-00000000
Swift: OTPVHUHB
Bank name: OTP Bank
Address: Hungary, 1051 Budapest, Nádor utca 16.
